Financial Options

Establishing what you need

Last year, we provided Motability Scheme customers with over £19 million of financial help – and we may be able to help you to afford the mobility solution you need. This could include the Advance Payment for a car, adaptations, driving lessons or even a Wheelchair Accessible Vehicle (WAV).

The first thing to do is to consider what kind of solution you need to achieve mobility.  You should think about your personal mobility needs, what you need the car for, whether you need to take equipment, such as a wheelchair or scooter in the car, and whether anyone else needs to travel with you.  Then search online for cars and prices and match potential vehicles to your needs. You should always consider the least expensive options first, and then using Find a Dealer, find the showroom/dealership nearest to you and call them to arrange a visit or test drive.

Can we help you?

If you are having trouble finding a car or adaptations that are right for you, Motability is here to help.  Our Customer Service advisors are fully trained and have a wide range of knowledge of all cars and adaptations.

Motability may be able to support you by:

• Advising you about cars and adaptations that would meet your needs; some of which may be available at a low Advance Payment
• Arranging a lease extension on your current Motability car if it is still suitable
• Arranging a mobility or driving assessment to find out exactly what you need

What can we give financial help towards?

Advance Paymentson standard production cars. This is the one-off upfront payment on a car.

Adaptations, such as swivel seats and wheelchair hoists.  If you are worried about the cost of more basic adaptations, such as hand controls, pedal modifications and steering knobs, give your prefered dealership a call and they may be able to provide these to you fitted and free of charge.

Driving lessons: if you are a Motability customer aged between 16 and 24, you may be eligible for help towards the cost of driving lessons.

Wheelchair Accessible Vehicles(WAVs) for customers who wish to get in a car while seated in their wheelchair, whether as a driver or passenger.  There is a lot to consider in seeking one of these mostly larger vehicles but, in the right circumstances, they can be a great solution.  Applications for these vehicles can, in some cases, take a little longer and may require a mobility assessment to fully understand your needs.

War Pensioners and Ex-invalid Vehicle Service Holders

War Pensioners: if you receive the War Pensioners' Mobility Supplement and have a Motability car, you may be eligible for help from the Service Personnel and Veterans Agency based on your medical records.  If you need a vehicle or adaptations costing more than the standard grants they have available and you are unable to meet the cost yourself then you can apply to Motability for help too.